City of Alexandria, Virginia
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MEMORANDUM
DATE: NOVEMBER 8, 2017
TO: THE HONORABLE MAYOR AND MEMBERS OF CITY COUNCIL
FROM: MARK B. JINKS, CITY MANAGER /s/
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Memorandum of Understanding between the City of Alexandria and Arlington County for the procurement and ongoing support for Next Generation 9-1-1 (NG 9-1-1) call processing technology.
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ISSUE: Collaboration between the City of Alexandria and Arlington County in regards to Next Generation 9-1-1.
RECOMMENDATION: That City Council endorse the City of Alexandria's participation in the National Capital Region (NCR) Next Generation 9-1-1 (NG 9-1-1) Memorandum of Understanding (MOU) (Attached).
BACKGROUND: Next Generation (NG) 9-1-1 is an Internet Protocol-based system that allows digital information (e.g., voice, photos, videos, text messages) to flow seamlessly from the public, through the 9-1-1 network to emergency responders. NG 9-1-1 will benefit the residents, visitors, and businesses of the City of Alexandria and the NCR by enhancing call delivery resiliency and reliability; creating network redundancy and diversity; enabling real-time photo and video transmissions; and, improving call transfer capabilities across jurisdictions. Purposeful implementation of NG 9-1-1 will maximize the region's continued commitment to timely and effective delivery of interoperable 9-1-1 service.
DISCUSSION: The NCR has established goals for the NG 9-1-1 phone system that focus on interoperability and improve efficiency in the handling of 9-1-1 calls in order to improve operational standards and increase public safety in the region. Towards that end, the City of Alexandria and Arlington County staff have developed a MOU for the planning, design, procurement, installation, configuration, operation and lifecycle management of a new shared NG 9-1-1 system to support these goals of interoperability and ...
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